Shift Leader - Lead Fast-Paced Kitchen Team (Flexible Hours)

potbelly; Warrenville (IL); On-site; USD 24,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Domestic Partnership Benefits

Paid Parental Leave

401(k) with company match

Paid Time Off

Flexible Work Schedule

Career growth opportunities

Job summary

Potbelly Sandwich Shop in Warrenville seeks a Shift Leader to guide a team on shifts, ensuring quality sandwiches and great customer service. You will supervise associates, manage tasks, and uphold food-safety standards in a fast-paced environment.

Applicants should have at least 1 year of supervisory experience, strong communication skills, and a commitment to guest satisfaction. Flexible schedule and opportunities for growth are offered.

Qualifications

• Minimum 1 year supervisory experience in a restaurant or retail setting.
• Must pass and maintain Food Safety Certification within state requirements.
• Strong written and verbal communication; customer-first approach.
• Ability to thrive in a fast-paced, energetic environment.

Responsibilities

• Lead team members on shifts and assign tasks with feedback.
• Ensure security procedures and back-of-house standards are met.
• Count drawers and manage daily cash handling procedures.
• Prepare finished products efficiently and safely.
• Handle customer complaints professionally and resolve issues.
• Restock and maintain cleanliness of work areas.

Skills

Supervisory experience

Customer service

Communication skills

Problem solving

Knife skills

Friendly, customer-first mindset

Education

Food Safety Certification

Job description

Potbelly Sandwich Shop in Warrenville seeks a Shift Leader to guide a team on shifts, ensuring quality sandwiches and great customer service. You will supervise associates, manage tasks, and uphold food-safety standards in a fast-paced environment.

Applicants should have at least 1 year of supervisory experience, strong communication skills, and a commitment to guest satisfaction. Flexible schedule and opportunities for growth are offered.