Shift Leader: Lead & Elevate Customer Experience

churchs

Tennessee

On-site

USD 17,000 - 22,000

Full time

6 days ago

Be an early applicant

Application generator

Don’t send a generic resume — generate a resume and cover letter tailored to this exact role.

Get past ATS filters

Job summary

Church's Chicken in Tennessee seeks a hardworking Shift Leader to guide restaurant operations, coach Team Members on shift, and ensure a superior customer experience while adhering to Cajun Operating Company policies. You will supervise daily tasks, help prepare quality products, and uphold safety and cash handling procedures.

The role requires on-site presence, a high school diploma or GED, and completion of the Shift Leader certification program.

Qualifications

Must be at least 18 years old.
High school diploma or GED is highly recommended.
ServSafe food safety training is highly recommended.

Responsibilities

Monitors and ensures prompt, friendly, and courteous customer service.
Monitors and ensures all Church’s menu products are prepared and served according to standard procedures.
Ensures that prepared job assignments and activities are carried out by Team Members.
Assists Team Members as necessary to prepare quality products, provide service, and maintain a clean restaurant.
Demonstrates proper procedures for Team Members to follow.
Ensures that safety and security policies and procedures are enforced.
Monitors and performs opening and closing duties as required on the Shift Awareness Checklists.
Follows and ensures the use of proper product procedures for preparation of all menu items.
Follows procedures for receiving, handling, and storage of food products. Follows proper rotation and icing procedures.
Maintains professional and ethical leadership behaviors at all times.
Ensures on-time attendance by each employee for shift.
Performs other duties as assigned.