Shift Leader: Drive Exceptional Service & Team Growth

Cajun Funding Corp; McAllen (TX); On-site; USD 17,000 - 21,000; Full time

Job summary

Church's Chicken is seeking a Shift Leader to guide Team Members on shift, coaching for outstanding customer experience and adherence to Cajun Operating Company policies.

The role involves supervising service, food prep, opening/closing duties, cash handling and paperwork accuracy, while maintaining safety and security. Applicants should be 18+, have a HS diploma or GED, and pursue ServSafe training.

Qualifications

• Must be at least 18 years of age.
• A high school diploma or G.E.D. is highly recommended.
• ServSafe® food safety training is highly recommended.

Responsibilities

• Monitors and ensures prompt, friendly, and courteous customer service.
• Monitors and ensures all Church’s menu products are prepared and served according to standard procedures.
• Ensures that prepared job assignments and activities are carried out by Team Members.
• Assists Team Members as necessary to prepare quality products, provide service, and maintain a clean restaurant.
• Demonstrates proper procedures for Team Members to follow.
• Ensures that safety and security policies and procedures are enforced.
• Monitors and performs opening and closing duties as required on the Shift Awareness Checklists.
• Follows and ensures the use of proper product procedures for preparation of all menu items.
• Follows procedures for receiving, handling, and storage of food products.
• Follows proper rotation and icing procedures.
• Maintains professional and ethical leadership behaviors at all times.
• Ensures on-time attendance by each employee for shift.

Skills

Leadership

Customer service

Food safety awareness

Team supervision

Education

High school diploma or GED (recommended)

Tools

POS system

Job description

Church's Chicken is seeking a Shift Leader to guide Team Members on shift, coaching for outstanding customer experience and adherence to Cajun Operating Company policies.

The role involves supervising service, food prep, opening/closing duties, cash handling and paperwork accuracy, while maintaining safety and security. Applicants should be 18+, have a HS diploma or GED, and pursue ServSafe training.