Shift Leader: Drive Team Excellence in Service

churchs; Tennessee; On-site; USD 26,000 - 46,000; Full time

Job summary

Church's Chicken in Tennessee is seeking a Shift Leader to guide restaurant operations on your shift, coaching team members to deliver an outstanding customer experience and ensuring compliance with Church's policies and safety standards.

You will perform opening and closing duties, oversee cash handling and POS procedures, supervise food preparation, and train staff to maintain quality, speed, and cleanliness while upholding health and safety requirements.

Qualifications

• High school diploma or GED is required or strongly recommended.
• ServSafe® food safety training is highly recommended.

Responsibilities

• Monitors and ensures prompt, friendly, and courteous customer service.
• Monitors and ensures all Church’s menu products are prepared and served according to standard procedures.
• Ensures that prepared job assignments and activities are carried out by Team Members.
• Assists Team Members as necessary to prepare quality products, provide service, and maintain a clean restaurant.
• Demonstrates proper procedures for Team Members to follow.
• Ensures that safety and security policies and procedures are enforced.
• Monitors and performs opening and closing duties as required on the Shift Awareness Checklists.
• Follows and ensures the use of proper product procedures for preparation of all menu items.
• Follows procedures for receiving, handling, and storage of food products. Follows proper rotation and icing procedures.
• Maintains professional and ethical leadership behaviors at all times.
• Ensures on-time attendance by each employee for shift.
• Performs other duties as assigned.

Skills

Leadership

Customer service

Coaching & training

Cash handling & POS

Shift Leader certification

Education

High school diploma or GED

Tools

POS system

Job description

Church's Chicken in Tennessee is seeking a Shift Leader to guide restaurant operations on your shift, coaching team members to deliver an outstanding customer experience and ensuring compliance with Church's policies and safety standards.

You will perform opening and closing duties, oversee cash handling and POS procedures, supervise food preparation, and train staff to maintain quality, speed, and cleanliness while upholding health and safety requirements.