Shift Leader: Team Coach & Guest Experience Champion

Sonic Drive-In; Katy (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Church’s Chicken, a U.S.-based fast food chain headquartered in Atlanta, Georgia, is seeking a Shift Leader to coach and develop Team Members on shift. You will ensure coaching, training, and development to deliver an outstanding customer experience and enforce Cajun Operating Company policies.

Qualifications include being 18+, high school diploma or GED recommended, and ServSafe food safety training recommended.

Qualifications

• Completes weekly sales reports, bank deposit slips, cash and inventory worksheets, and other shift forms.
• Enters inventory and payroll into POS system as required.
• Monitors POS system nightly close and cash handling procedures.
• Must have a valid driver's license and access to a vehicle during shifts, with proof of insurance.
• Shift Leader certification program must be completed.

Responsibilities

• Provide prompt, friendly, and courteous customer service for all guests.
• Ensure Church’s menu items are prepared and served per standard procedures.
• Assign and oversee team members to complete tasks and maintain quality.
• Assist team members to prepare quality products, provide service, and keep the restaurant clean.
• Demonstrate proper procedures for staff to follow.
• Enforce safety and security policies and procedures.
• Open and close duties as listed on Shift Awareness Checklists.
• Follow proper product procedures for preparation of all menu items.
• Receive, handle, and store food products with correct rotation and icing procedures.
• Maintain professional and ethical leadership at all times.
• Ensure on-time attendance by each employee for shifts.
• Perform other duties as assigned.

Job description

Church’s Chicken, a U.S.-based fast food chain headquartered in Atlanta, Georgia, is seeking a Shift Leader to coach and develop Team Members on shift. You will ensure coaching, training, and development to deliver an outstanding customer experience and enforce Cajun Operating Company policies.

Qualifications include being 18+, high school diploma or GED recommended, and ServSafe food safety training recommended.