Shift Leader: Lead Crew, Elevate Guest Experience

Zax LLC; Stalnaker Heights (SC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Free meals on shift

50% meals off shift

Flexible schedule

Early access to pay

Opportunities to advance

Benefits recognition program

401(k) with employer match

Medical, dental, and vision insurance

Short and long-term disability

Employer-paid life insurance

Job summary

Zax LLC is seeking a Shift Leader to manage the product, process, and people during a shift. You will supervise tasks, respond to guest feedback, and set shift goals aligned with company standards. Training, coaching, and maintaining safety and quality are essential to success.

Responsibilities include leading a team, ensuring operations run smoothly, and upholding all policies. This role offers flexible scheduling and opportunities for advancement within Zaxbys brand.

Qualifications

• Leadership qualities, organizational skills, and ability to interact cooperatively with others.
• Strong interpersonal and verbal communication skills.
• Technological savvy; knowledge of required company software and tools.
• Strong problem-solving skills.
• Ability to multi-task and manage time effectively.
• Conflict resolution skills.

Responsibilities

• Create a culture of high-performance and train and coach team members to meet all company standards.
• Mentor, coach, and develop team members and communicate performance concerns to your General Manager.
• Prioritize the guest and team member experience and resolve complaints and concerns in a friendly and respectful manner.
• Delegate tasks to team members and supervise performance during a shift.
• Maintain operational standards and ensure compliance with all guidelines, policies, and procedures.
• Ensure service, product quality, and cleanliness standards are consistently upheld.

Skills

Leadership

Communication

Time management

Problem solving

Conflict resolution

Servant leadership

Job description

Zax LLC is seeking a Shift Leader to manage the product, process, and people during a shift. You will supervise tasks, respond to guest feedback, and set shift goals aligned with company standards. Training, coaching, and maintaining safety and quality are essential to success.

Responsibilities include leading a team, ensuring operations run smoothly, and upholding all policies. This role offers flexible scheduling and opportunities for advancement within Zaxbys brand.