Shift Leader - Lead, Coach & Deliver Sub Above

Jersey Mike's SUNRISE VILLAGE; Puyallup (WA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling options

Team member discounts

Leadership development and hands-on培训

Opportunities for advancement

A fun, fast-paced, team-focused work

Job summary

Jersey Mike's Sunrise Village is seeking a Shift Leader to guide daily restaurant operations and create an exceptional guest experience. You will lead the team on shift, model positive leadership, and ensure high-quality sub preparation according to Jersey Mike's standards.

You will coach Crew Members, assist with onboarding, and help maintain food safety and cleanliness. This role emphasizes ownership, accountability, and teamwork in a fast-paced setting.

Qualifications

• Past leadership experience in a fast-paced environment.
• Ability to coach and develop team members.
• Proven customer service excellence and problem-solving abilities.

Responsibilities

• Lead the team during assigned shifts with positive leadership and customer service.
• Deliver an outstanding guest experience and ensure Sub Above standards.
• Coach and support Crew Members, assist with training and onboarding.

Skills

Leadership

Customer service

Communication

Team motivation

Job description

Jersey Mike's Sunrise Village is seeking a Shift Leader to guide daily restaurant operations and create an exceptional guest experience. You will lead the team on shift, model positive leadership, and ensure high-quality sub preparation according to Jersey Mike's standards.

You will coach Crew Members, assist with onboarding, and help maintain food safety and cleanliness. This role emphasizes ownership, accountability, and teamwork in a fast-paced setting.