Shift Leader: Inspire Teams, Deliver Sub Above

42025 Jersey Mike's HERRIMAN; Utah; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Team member discounts

Leadership development

Advancement opportunities

Fast-paced team environment

Community involvement

Job summary

Jersey Mike's in Utah is seeking a Shift Leader to guide day-to-day restaurant operations and foster a positive, high‑performing team culture. You will mentor crew members, ensure top‑notch guest experiences, and uphold Jersey Mike's standards for food quality and cleanliness.

Ideal candidates bring restaurant or customer service leadership experience, a proactive attitude, and a commitment to training others. Flexible scheduling and opportunities for advancement are part of the role.

Qualifications

• Experience in restaurant, food service, or customer service.
• Leadership experience or willingness to step into a leadership role.
• Positive attitude, strong work ethic.
• Coaching and developing others.
• Able to work flexible shifts.
• Food safety certification may be required and will be provided if applicable.

Responsibilities

• Lead the team during assigned shifts by setting the example through positive leadership and exceptional customer service.
• Deliver an outstanding guest experience while ensuring every customer receives a "Sub Above" experience.
• Prepare fresh, high-quality subs and ensure food is made according to Jersey Mike's standards.
• Coach, support, and motivate Crew Members throughout each shift.
• Assist with training and onboarding new team members.
• Maintain a clean, organized, and food-safe restaurant environment.
• Monitor food quality, cleanliness, and operational standards.
• Manage shift execution, including opening and closing responsibilities.
• Assist with inventory, product rotation, and minimizing food waste.
• Handle customer questions and resolving concerns professionally.
• Support the General Manager and Assistant Manager with daily restaurant operations.

Skills

Leadership

Coaching

Customer service

Communication

Reliability

Teamwork

Job description

Jersey Mike's in Utah is seeking a Shift Leader to guide day-to-day restaurant operations and foster a positive, high‑performing team culture. You will mentor crew members, ensure top‑notch guest experiences, and uphold Jersey Mike's standards for food quality and cleanliness.

Ideal candidates bring restaurant or customer service leadership experience, a proactive attitude, and a commitment to training others. Flexible scheduling and opportunities for advancement are part of the role.