Shift Leader: Lead, Coach, and Elevate Sub Service

18013 Jersey Mike's UNIVERSITY PLACE; University Place (WA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling options

Team member discounts

Leadership development and hands-on训练

Opportunities for advancement

Job summary

Jersey Mike's University Place is seeking an energetic Shift Leader to help run daily restaurant operations and create an exceptional guest experience. You will lead by example, coach team members, and ensure food quality and safety while maintaining a clean, efficient environment.

Ideal candidates have restaurant or service experience, leadership potential, and a proven track record of reliability. Flexible shifts, opportunities for growth, and a team-focused culture await.

Qualifications

• Has previous restaurant, food service, or customer service experience.
• Has leadership experience or is ready to take the next step into a leadership role.
• Leads by example with a positive attitude and strong work ethic.
• Enjoys coaching and developing others.
• Thrives in a fast-paced environment.
• Communicates effectively with customers and teammates.
• Takes ownership, demonstrates accountability, and solves problems with confidence.
• Is dependable, organized, and committed to delivering excellent results.

Responsibilities

• Leading the team during assigned shifts by setting the example through positive leadership and exceptional customer service.
• Delivering an outstanding guest experience while ensuring every customer receives a "Sub Above" experience.
• Preparing fresh, high-quality subs and ensuring food is made according to Jersey Mike's standards.
• Coaching, supporting, and motivating Crew Members throughout each shift.
• Assisting with training and onboarding new team members.
• Maintaining a clean, organized, and food-safe restaurant environment.
• Monitoring food quality, cleanliness, and operational standards.
• Managing shift execution, including opening and closing responsibilities.
• Assisting with inventory, product rotation, and minimizing food waste.
• Handling customer questions and resolving concerns professionally.
• Supporting the General Manager and Assistant Manager with daily restaurant operations.

Skills

Leadership experience

Coaching

Effective communication

Dependable

Organized

Customer service

Tools

Slicer equipment

Job description

Jersey Mike's University Place is seeking an energetic Shift Leader to help run daily restaurant operations and create an exceptional guest experience. You will lead by example, coach team members, and ensure food quality and safety while maintaining a clean, efficient environment.

Ideal candidates have restaurant or service experience, leadership potential, and a proven track record of reliability. Flexible shifts, opportunities for growth, and a team-focused culture await.