Shift Leader: Lead a Fast-Paced Team & Deliver Top Service

Harri; Weddington (NC); On-site; USD 42,000 - 54,000; Full time

Job summary

Jersey Mike's Subs is hiring a Shift Leader in a fast-paced, team-oriented environment. You will coach a small crew, ensure high standards, handle cash, and uphold training programs while delivering the Jersey Mike’s experience to every guest.

Ideal candidates bring 1 year of QSR experience and a Serv Safe certification, with strong communication and reliability to lead by example in daily operations.

Qualifications

• High school diploma or equivalent required.
• 1 year QSR experience preferred.
• Must be 18 years or older to operate the slicer.
• Serve Safe Certification - Food Handler.
• Must have reliable transportation.

Responsibilities

• Coaching staff to deliver great customer service.
• Producing high quality food consistently.
• Delivering the Jersey Mike’s experience to guests.
• Cash handling and register accuracy.
• Following the Training Program for staff development.
• Developing others for career growth.
• Enforcing policies and procedures.
• Participating in local and national marketing initiatives.
• Building sales and guest satisfaction.
• Maintaining cleanliness and sanitation standards.
• Being certified in all four restaurant positions.
• Effective communication and sense of urgency.

Skills

Customer service

Leadership

Communication

Multitasking

Team coordination

Education

High school diploma or equivalent

Serve Safe Certification - Food Handler

Tools

Slicer operation

Job description

Jersey Mike's Subs is hiring a Shift Leader in a fast-paced, team-oriented environment. You will coach a small crew, ensure high standards, handle cash, and uphold training programs while delivering the Jersey Mike’s experience to every guest.

Ideal candidates bring 1 year of QSR experience and a Serv Safe certification, with strong communication and reliability to lead by example in daily operations.