Shift Leader - Lead Busy Shifts, Earn $19-$23/hr + Tips

Potbelly Sandwich Works; Bothell (WA); On-site; USD 26,000 - 32,000; Full time

Job summary

Potbelly Sandwich Shops is seeking a Shift Leader to oversee a busy cafe, lead a team, ensure product quality and outstanding customer service, and drive sales while controlling costs on each shift. You will train and coach associates, uphold food safety standards, manage opening/closing duties, and maintain brand standards in a fast-paced environment.

Join a team driven by good vibes and delicious craveable food as you contribute to a rewarding Potbelly experience for customers and colleagues

Qualifications

• Minimum of 1 year supervisory experience in a restaurant or retail environment.
• High School degree or equivalent required.
• Food safety certification required (ServSafe or equivalent).

Responsibilities

• Lead shift by managing associates to ensure quality and service.
• Control costs and promote sales per shift plan.
• Train and coach employees and enforce safety policies.
• Ensure compliance with food safety requirements.

Skills

Supervisory experience

Customer service

Leadership

Education

High School degree

Job description

Potbelly Sandwich Shops is seeking a Shift Leader to oversee a busy cafe, lead a team, ensure product quality and outstanding customer service, and drive sales while controlling costs on each shift. You will train and coach associates, uphold food safety standards, manage opening/closing duties, and maintain brand standards in a fast-paced environment.

Join a team driven by good vibes and delicious craveable food as you contribute to a rewarding Potbelly experience for customers and colleagues