Shift Lead - $20-$23/hr + Tips | Fast-Paced Kitchen

Potbelly; Shoreline (WA); On-site; USD 28,000 - 32,000; Full time

Job summary

Potbelly Sandwich Shops is looking for a Shift Leader to join the Operations team in a field, in-shop location. You will lead a shift by directing Associates, ensuring product quality, and delivering outstanding customer service while helping control costs.

As a Shift Leader you will train and coach team members, enforce safety and food-safety standards, and work to maximize sales in line with the shop's marketing plan.

Qualifications

• Minimum 1 year supervisory experience in a restaurant or retail environment.
• High School diploma or equivalent required.
• Must pass a Food Safety Certification course (ServSafe or state equivalent).

Responsibilities

• Lead Associates on shifts, assign tasks, provide feedback and training.
• Open/close shifts, manage line, and uphold product quality and customer service.
• Uphold safety procedures, labor laws, and cash handling practices.
• Promote sales and execute the marketing plan within the shop.

Skills

Leadership

Customer Service

Communication

Training

Teamwork

Education

High School diploma

Job description

Potbelly Sandwich Shops is looking for a Shift Leader to join the Operations team in a field, in-shop location. You will lead a shift by directing Associates, ensuring product quality, and delivering outstanding customer service while helping control costs.

As a Shift Leader you will train and coach team members, enforce safety and food-safety standards, and work to maximize sales in line with the shop's marketing plan.