Shift Leader: Fast-Paced Café Team Lead (Flexible Hours)

Potbelly Sandwich Works; Cleveland (OH); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental & Vision Insurance

Domestic Partnership Benefits

Paid Parental Leave

FSA and HSA with Employer Contribution

Commuter Benefit Program

Retirement Savings 401(k) with company

Employee Assistance Program

Paid Time Off

Discount Program

Flexible Work Schedule

Career growth opportunities

Job summary

Potbelly Sandwich Works in Cleveland is seeking a Shift Leader who will lead a shift by managing and developing associates to deliver outstanding product quality and customer service while controlling costs. You will model Potbelly values and drive a fast-paced, friendly service environment.

The role offers competitive pay with digital tips, medical/dental/vision coverage, 401(k) with company match, paid parental leave, and a flexible schedule.

Qualifications

• Must be at least 18 years old.
• 1 year supervisory experience in a restaurant or retail setting preferred.
• Pass and maintain Food Safety Certification.
• Strong written and verbal communication skills.

Responsibilities

• Lead team on shifts and assign tasks with feedback.
• Ensure security procedures and back-of-house standards.
• Count drawers and follow cash handling procedures.
• Prepare finished products and maintain quality and safety.
• Restock supplies and keep work areas clean.

Skills

Customer service

Team leadership

Communication

Problem solving

Food safety awareness

Safety minded

Education

Food Safety Certification

Tools

Cash register operation

Job description

Potbelly Sandwich Works in Cleveland is seeking a Shift Leader who will lead a shift by managing and developing associates to deliver outstanding product quality and customer service while controlling costs. You will model Potbelly values and drive a fast-paced, friendly service environment.

The role offers competitive pay with digital tips, medical/dental/vision coverage, 401(k) with company match, paid parental leave, and a flexible schedule.