Shift Leader - Lead a Fast-Paced Team (PTO & Growth)

Baskin-Robbins; Rumford (ME); On-site; USD 45,847,000 - 55,104,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Employee meals

Medical insurance

Dental insurance

Job summary

Baskin-Robbins in Rumford, ME is hiring Shift Leaders to drive store operations and deliver C.A.R.E. service to every guest. You’ll lead a small team, coordinate shifts, and ensure fast, friendly, high-quality service while upholding brand standards.

You’ll develop management skills by supporting the General Manager, mentoring associates, and guiding the team to exceed customer expectations. This role offers growth from within and a path to store leadership.

Qualifications

• Leadership or supervisory experience preferred.
• Ability to lead a team and manage shift operations.
• Excellent customer service and communication skills.

Responsibilities

• Lead store operations during the shift and ensure C.A.R.E. service.
• Supervise crew deployment, drive-thru performance, and shift execution.
• Support the General Manager by leading the Team and nurturing talent.
• Maintain quality control and product standards.

Job description

Baskin-Robbins in Rumford, ME is hiring Shift Leaders to drive store operations and deliver C.A.R.E. service to every guest. You’ll lead a small team, coordinate shifts, and ensure fast, friendly, high-quality service while upholding brand standards.

You’ll develop management skills by supporting the General Manager, mentoring associates, and guiding the team to exceed customer expectations. This role offers growth from within and a path to store leadership.