Shift Leader: Lead a Fast, Customer-Obsessed Team

Baskin-Robbins; Shamokin (Northumberland County); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Employee meals

Medical and dental insurance

Disability and life insurance

Job summary

Baskin-Robbins in Shamokin, PA is seeking a Shift Leader to drive store operations and deliver the C.A.R.E. experience to every guest. You will lead a small team, ensure fast, friendly service, and manage daily tasks from opening to closing while maintaining quality standards.

This role focuses on coaching crew, coordinating drive-thru performance, and achieving goals with the General Manager. We value initiative and internal growth; successful candidates are ready to step into a management

Qualifications

• Supervisory experience and leadership ability.
• Strong customer service orientation and communication skills.
• Ability to coach and motivate a small team.

Responsibilities

• Lead store shift operations and ensure smooth daily execution.
• Maintain quality, speed, and accuracy of service for customers.
• Support the General Manager by developing the team and hitting performance goals.

Skills

Supervisory experience

Customer service

Team leadership

Job description

Baskin-Robbins in Shamokin, PA is seeking a Shift Leader to drive store operations and deliver the C.A.R.E. experience to every guest. You will lead a small team, ensure fast, friendly service, and manage daily tasks from opening to closing while maintaining quality standards.

This role focuses on coaching crew, coordinating drive-thru performance, and achieving goals with the General Manager. We value initiative and internal growth; successful candidates are ready to step into a management