Shift Leader: Drive Fast Service & Team Growth

Baskin-Robbins; Orono (ME); On-site; USD 2,066,000 - 2,617,000; Full time

Benefits offered by this job

Competitive weekly pay

Employee meals

Medical & dental insurance for full‑t‑

Job summary

Baskin-Robbins is seeking a Shift Leader to drive daily store operations, coach a team, and deliver the C.A.R.E. service standard. You will supervise crew, manage drive-thru performance, and support the General Manager to achieve targets. This role requires hands-on leadership and a focus on quality and customer delight.

You will grow leadership skills, work with a dynamic team, and contribute to a positive store culture while ensuring fast, friendly service and reliable operations.

Qualifications

• Leads store team and manages shift operations.
• Ensures fast, friendly service and quality control.
• Coordinates crew deployment and drive-thru performance.

Responsibilities

• Assist the General Manager by leading the team.
• Develop and nurture talents of team members.
• Ensure daily operational goals and smooth shift execution.

Skills

Leadership

Team management

Customer service

Communication

Flexibility

Job description

Baskin-Robbins is seeking a Shift Leader to drive daily store operations, coach a team, and deliver the C.A.R.E. service standard. You will supervise crew, manage drive-thru performance, and support the General Manager to achieve targets. This role requires hands-on leadership and a focus on quality and customer delight.

You will grow leadership skills, work with a dynamic team, and contribute to a positive store culture while ensuring fast, friendly service and reliable operations.