Shift Leader — Lead Team, Deliver Fast, Friendly Service

Baskin-Robbins; Orrington (ME); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive weekly pay

Paid time off

Employee meals

Medical & dental insurance

Disability & life insurance

Job summary

Baskin-Robbins in Orrington, ME is seeking a Shift Leader to guide daily store operations and drive a high level of customer service. You will lead a dynamic team, ensure fast and friendly service, and maintain product quality, including coffee brewed fresh on a regular schedule.

As a Shift Leader, you will support the General Manager, develop the team, deploy crew, and monitor performance to exceed customer expectations.

Qualifications

• Develop leadership skills by supporting and leading the store team.
• Ability to lead a team and nurture talent, reporting to the General Manager.

Responsibilities

• Lead store operations and shift execution as Shift Leader.
• Ensure fast, friendly and energetic service to customers.
• Maintain quality control of products, including coffee brewed fresh regularly.
• Manage crew deployment, drive-thru performance, goals, and communicate results.
• Be a team player and fill in wherever needed.

Job description

Baskin-Robbins in Orrington, ME is seeking a Shift Leader to guide daily store operations and drive a high level of customer service. You will lead a dynamic team, ensure fast and friendly service, and maintain product quality, including coffee brewed fresh on a regular schedule.

As a Shift Leader, you will support the General Manager, develop the team, deploy crew, and monitor performance to exceed customer expectations.