Shift Leader — Lead a Dynamic Coffee Crew

Coffee & Bagel Brands; Georgia; On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Employee Discount & Free Shift Drink

Flexible schedule

Growth Opportunities Tips

Job summary

Caribou Coffee is seeking a Shift Leader to guide the coffeehouse in partnership with the GM or AGM. You will ensure brand standards, product knowledge, cleanliness, and guest connections are upheld during each shift.

You will lead with energy, coach team members in real-time, and manage operations such as inventory, cash handling, and safety while fostering a positive work environment.

Qualifications

• At least 6 months of experience in a leadership role or proper training to take on Shift Leader responsibilities.
• Shift Leaders must maintain flexible availability to meet scheduling needs.
• Must be at least 18 years old.
• Preferred: High school diploma or GED.

Responsibilities

• Demonstrates mastery of every Team Member responsibility with confidence, enthusiasm, and excellence.
• Leads shifts with energy, keeping the team engaged and the shift on track.
• Optimizes product sales while managing waste and maintaining a well-executed coffeehouse environment.
• Knows the day's deployment and communicates roles to keep the shift moving.
• Delegates objectives and tasks based on evolving shift priorities.
• Owns the shift and ensures a smooth hand-off for the next team.

Skills

Leadership

Customer service

Flexible availability

Policy compliance

Education

High school diploma or GED

Job description

Caribou Coffee is seeking a Shift Leader to guide the coffeehouse in partnership with the GM or AGM. You will ensure brand standards, product knowledge, cleanliness, and guest connections are upheld during each shift.

You will lead with energy, coach team members in real-time, and manage operations such as inventory, cash handling, and safety while fostering a positive work environment.