Shift Leader: Lead a Flexible, High-Energy Coffee Team

Bagel Brands

Simsbury (CT)

On-site

USD 17,000 - 25,000

Full time

14 days+

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Benefits offered by this job

Employee Discount & Free Shift Drink
Flexible schedule
Growth Opportunities
Tips

Job summary

Caribou Coffee is seeking a Shift Leader to guide the coffeehouse in partnership with the General Manager or Assistant General Manager. You’ll ensure brand standards, product quality, cleanliness, and guest connections during the shift.

Lead a motivated team, train on recipes, handle day-to-day operations, and maintain safe, efficient service while delivering friendly, guest-focused experiences. Requires at least 6 months in a leadership role and flexible scheduling.

Qualifications

  • Required: At least 6 months of leadership experience.
  • Preferred: High school diploma or GED.

Responsibilities

  • Demonstrates mastery of every Team Member responsibility with confidence, enthusiasm, and excellence.
  • Leads shifts with Make Fun Happen — keeping the team engaged and the shift on track.
  • Optimizes product sales while managing waste and maintaining an inviting coffeehouse.
  • Knows the day's deployment and communicates on the floor to keep the shift moving.
  • Coaches and trains the team on role responsibilities, product knowledge, and promotions.

Skills

Leadership experience

Education

High school diploma or GED

Job description

Caribou Coffee is seeking a Shift Leader to guide the coffeehouse in partnership with the General Manager or Assistant General Manager. You’ll ensure brand standards, product quality, cleanliness, and guest connections during the shift.

Lead a motivated team, train on recipes, handle day-to-day operations, and maintain safe, efficient service while delivering friendly, guest-focused experiences. Requires at least 6 months in a leadership role and flexible scheduling.

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