Shift Leader: Inspire Teams & Elevate Guest Experience

Baskin-Robbins; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

Dunkin' Donuts Franchisee is seeking a Shift Leader to coach crew members during shifts, ensuring brand standards and a friendly guest experience. You will set goals, assign tasks, and motivate the team while delivering strong service.

This role requires leadership in a fast-paced restaurant environment in the United States. Ideal candidates have restaurant or supervisory experience, strong math and writing skills, fluent English, and basic computer skills.

Qualifications

• Fluent in English.
• Restaurant, retail, or supervisory experience.
• Math and writing skills.
• Basic computer skills.
• High School diploma or equivalent, preferred.

Responsibilities

• Coach crew members and set shift goals and assignments.
• Maintain guest-focused operations and assist training.
• Drive profitability by executing sales goals and brand standards.
• Ensure safety, sanitation and compliance with local laws.

Skills

Fluent English

Restaurant Experience

Supervisory Experience

Math Skills

Writing Skills

Computer Skills

HS Diploma

Education

High School Diploma

Job description

Dunkin' Donuts Franchisee is seeking a Shift Leader to coach crew members during shifts, ensuring brand standards and a friendly guest experience. You will set goals, assign tasks, and motivate the team while delivering strong service.

This role requires leadership in a fast-paced restaurant environment in the United States. Ideal candidates have restaurant or supervisory experience, strong math and writing skills, fluent English, and basic computer skills.