Shift Leader: Elevate Guest Experience & Team

Dunkin' Donuts; Illinois; Hybrid; USD 18.000 - 23.000; Vollzeit

Zusammenfassung

Dunkin' Donuts is seeking a Shift Leader to coach Crew Members and ensure operations align with Brand standards while delivering a friendly guest experience. You will set goals, assign tasks, and provide constructive feedback throughout your shift.

This role emphasizes teamwork, guest focus, and problem solving, with responsibilities including coaching, resolving guest issues, and ensuring safety and sanitation guidelines are followed.

Qualifikationen

• Fluent in English.
• Experience in restaurant, retail, or supervisory roles.
• Strong math and written communication skills.
• Basic computer skills.
• High School diploma or equivalent preferred.

Aufgaben

• Coach crew members to uphold Brand standards during shifts.
• Communicate shift priorities, goals, and results to the team.
• Drive sales goals and ensure accurate cash handling.
• Maintain a safe, clean, and compliant work environment.

Kenntnisse

Fluent in English

Restaurant, retail, or supervisory

Math and writing skills

Basic computer skills

High School diploma or equivalent

Ausbildung

High School diploma or equivalent

Jobbeschreibung

Dunkin' Donuts is seeking a Shift Leader to coach Crew Members and ensure operations align with Brand standards while delivering a friendly guest experience. You will set goals, assign tasks, and provide constructive feedback throughout your shift.

This role emphasizes teamwork, guest focus, and problem solving, with responsibilities including coaching, resolving guest issues, and ensuring safety and sanitation guidelines are followed.