Shift Leader: Inspire Teams & Elevate Guest Experience

Caribou Coffee; Osseo (MN); On-site; USD 17,564 - 29,274; Part time

Job summary

Caribou Coffee is seeking a Shift Leader to oversee store operations, drive team engagement, and ensure exceptional guest satisfaction. This role requires at least one year of leadership experience and the ability to manage shifts effectively.

The Shift Leader will be responsible for coaching Team Members, ensuring compliance with quality standards, and actively engaging in team development. Flexibility in scheduling, including mornings and weekends, is essential for success in this position.

Qualifications

• At least 1 year of leadership, restaurant, retail or customer service experience.
• Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends.
• Must be at least 18 years of age.

Responsibilities

• Lead shifts focusing on team engagement and guest satisfaction.
• Coach and give feedback to Team Members.
• Ensure team executes SOP and quality standards.

Skills

Leadership experience

Customer service

Team engagement

Effective communication

Education

High school diploma or GED equivalent

Job description

Caribou Coffee is seeking a Shift Leader to oversee store operations, drive team engagement, and ensure exceptional guest satisfaction. This role requires at least one year of leadership experience and the ability to manage shifts effectively.

The Shift Leader will be responsible for coaching Team Members, ensuring compliance with quality standards, and actively engaging in team development. Flexibility in scheduling, including mornings and weekends, is essential for success in this position.