Shift Leader: Inspire Teams, Elevate Guest Experience

Caribou Coffee; Coralville (IA); On-site; USD 30,000 - 40,000; Full time

Job summary

Caribou Coffee in Coralville is looking for a Shift Leader to oversee store operations and lead a team focused on guest satisfaction. This role requires at least 1 year of leadership experience and readiness to work varying shifts. The Shift Leader will train team members, manage daily operations, and ensure adherence to quality standards. Candidates should possess a high school diploma or equivalent and be adaptable to fluctuating work hours. Join Caribou Coffee and make a positive impact in your community.

Qualifications

• At least 1 year of leadership, restaurant, retail or customer service experience.
• Must be at least 18 years of age.
• Ability to work early mornings, evenings, holidays and/or weekends.

Responsibilities

• Lead shifts focusing on team engagement and guest satisfaction.
• Train team members and ensure adherence to SOP and quality standards.
• Perform administrative tasks like bank deposits and inventory.

Skills

Team engagement

Guest satisfaction

Communication

Coaching

Leadership

Education

High school diploma or GED

Job description

Caribou Coffee in Coralville is looking for a Shift Leader to oversee store operations and lead a team focused on guest satisfaction. This role requires at least 1 year of leadership experience and readiness to work varying shifts. The Shift Leader will train team members, manage daily operations, and ensure adherence to quality standards. Candidates should possess a high school diploma or equivalent and be adaptable to fluctuating work hours. Join Caribou Coffee and make a positive impact in your community.