Shift Leader: Inspire Team, Elevate Guest Experience

Bagel Brands; East Gate Mobile Home Park (MN); On-site; USD 18,000 - 29,000; Full time

Benefits offered by this job

Employee Discount & Free Shift Drink

Flexible schedule

Growth Opportunities

Tips

Job summary

Caribou Coffee in Brainerd, Minnesota, is seeking a Shift Leader to oversee daily operations and partner with the GM/AGM. You will guide the team on brand standards, guest connections, and shift execution to ensure a smooth, high-quality experience.

This role emphasizes coaching, training, cash handling, and maintaining a clean, welcoming store environment while delivering exceptional guest service.

Qualifications

• Minimum 6 months in a leadership role or approved to lead Shift Leader responsibilities.
• Shift Leaders must maintain flexible availability to cover different days or shifts.
• Must be at least 18 years old.

Responsibilities

• Demonstrates mastery of every Team Member responsibility with confidence, enthusiasm, and excellence.
• Leads shifts with Make Fun Happen—keeping the energy up and the shift on track.
• Optimizes product sales while managing waste and maintaining an inviting coffeehouse.
• Knows the day’s deployment and communicates on the floor to keep the shift moving.
• Takes ownership of the current shift and ensures smooth hand-offs for the next shift.

Skills

Leadership

Time management

Flexibility

Education

High School Diploma or GED

Job description

Caribou Coffee in Brainerd, Minnesota, is seeking a Shift Leader to oversee daily operations and partner with the GM/AGM. You will guide the team on brand standards, guest connections, and shift execution to ensure a smooth, high-quality experience.

This role emphasizes coaching, training, cash handling, and maintaining a clean, welcoming store environment while delivering exceptional guest service.