Shift Leader: Elevate Team & Guest Experience

Bagel Brands; Shorewood (MN); On-site; USD 17,564 - 29,274; Full time

Job summary

Caribou Coffee is seeking a Shift Leader in Minnesota to oversee store operations alongside the General Manager. You will guide the team, ensure guest connections, and uphold brand standards during each shift.

The position emphasizes leadership, training, and accountability, with responsibilities ranging from inventory and deposits to coaching for continuous improvement and community engagement. Competitive hourly compensation provided.

Qualifications

• At least 1 year of leadership, restaurant, retail or customer service experience.
• Ability to work early mornings, evenings, some holidays and weekends.
• Must be at least 18 years old.
• High school diploma or GED.
• Valid driver's license and reliable transportation.

Responsibilities

• Lead shifts focusing on team engagement and guest satisfaction.
• Ensure the team executes SOP and quality standards.
• Coach and provide feedback to Team Members.
• Train team on role responsibilities and product knowledge.
• Perform administrative tasks, including deposits and inventory.
• Develop Team Members and discuss career growth.

Skills

Leadership

Customer service

Availability

Education

High school diploma or GED

Job description

Caribou Coffee is seeking a Shift Leader in Minnesota to oversee store operations alongside the General Manager. You will guide the team, ensure guest connections, and uphold brand standards during each shift.

The position emphasizes leadership, training, and accountability, with responsibilities ranging from inventory and deposits to coaching for continuous improvement and community engagement. Competitive hourly compensation provided.