Shift Leader: Inspire a High-Energy Coffee Team

coffeeandbagelbrands; Cary (NC); On-site; USD 1,791,000 - 2,480,000; Full time

Benefits offered by this job

Employee Discount & Free Shift Drink

Flexible schedule

Growth Opportunities

Tips

Job summary

Caribou Coffee in Cary, NC is seeking a Shift Leader to oversee daily operations, mentor the team, and uphold brand standards while delivering an outstanding guest experience. You will manage shift execution, coaching, and on-floor communication to ensure smooth service and a welcoming environment.

This role requires energetic leadership, flexibility in scheduling, and a commitment to teamwork. Join us to drive fun, growth, and exceptional coffee experiences in a busy shop.

Qualifications

• Minimum 6 months of leadership experience or trained to take on Shift Leader responsibilities.
• Flexibility to work different days/times as business needs change.
• Must be at least 18 years old.

Responsibilities

• Lead shifts with energy and uphold brand standards.
• Coach and train team on responsibilities, product knowledge, and promotions.
• Oversee store operations, including cash handling and inventory.
• Communicate deployment and shift roles clearly on the floor.
• Ensure smooth hand-offs between shifts and maintain guest connections.

Skills

Leadership

Customer service

Operations

Communication

Scheduling

Education

High school diploma or GED

Tools

POS System

Job description

Caribou Coffee in Cary, NC is seeking a Shift Leader to oversee daily operations, mentor the team, and uphold brand standards while delivering an outstanding guest experience. You will manage shift execution, coaching, and on-floor communication to ensure smooth service and a welcoming environment.

This role requires energetic leadership, flexibility in scheduling, and a commitment to teamwork. Join us to drive fun, growth, and exceptional coffee experiences in a busy shop.