Shift Leader: Inspire a High-Energy Coffee Team

Caribou Coffee; Cary (NC); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Employee Discount & Free Shift Drink

Flexible schedule

Growth Opportunities

Tips

Job summary

Caribou Coffee in Cary, North Carolina is seeking a Shift Leader to guide daily operations and guest experience on shift. You will lead the team, uphold brand standards, manage tasks, and ensure a high-energy, customer-focused environment. This role emphasizes coaching, accountability, and smooth shift handoffs.

The position requires leadership experience, flexible availability, and being 18 or older. A high school diploma or GED is preferred, with opportunities for growth and employee benefits.

Qualifications

• At least 6 months of experience in a leadership role or properly trained for Shift Leader duties.
• Must be able to maintain flexible availability to meet business needs.
• Must be at least 18 years old.

Responsibilities

• Lead shifts with energy, engagement, and alignment to brand standards.
• Ensure clean, inviting store environment and accurate product execution.
• Oversee tasks like cash handling, inventory, and deposits.
• Coach team members on responsibilities, product knowledge, and promotions.
• Communicate deployment details and delegate tasks to keep shifts running smoothly.

Skills

Leadership

Team supervision

Customer service

Shift management

Education

High School Diploma or GED

Job description

Caribou Coffee in Cary, North Carolina is seeking a Shift Leader to guide daily operations and guest experience on shift. You will lead the team, uphold brand standards, manage tasks, and ensure a high-energy, customer-focused environment. This role emphasizes coaching, accountability, and smooth shift handoffs.

The position requires leadership experience, flexible availability, and being 18 or older. A high school diploma or GED is preferred, with opportunities for growth and employee benefits.