Shift Leader: Inspire Teams & Drive Seamless Shifts

Caribou Coffee; Huntersville (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee Discount & Free Shift Drink

Flexible schedule

Growth Opportunities

Tips

Job summary

Caribou Coffee in Huntersville, NC is seeking a Shift Leader to direct the coffeehouse in partnership with the GM/AM. You will ensure brand standards, product knowledge, cleanliness, and guest connections are maintained during every shift.

You will lead with energy, coach team members, manage tasks such as bank deposits and inventory, and promote a positive, inclusive culture while supporting store goals.

Qualifications

• Minimum 6 months in a leadership role or trained to assume Shift Leader duties.
• Flexible availability to cover shifts as business needs change.
• Must be at least 18 years old.

Responsibilities

• Lead shifts with energy, uphold brand standards, and ensure guest connections.
• Coach and train team members on responsibilities, product knowledge, and promotions.
• Oversee store operations, cash handling, inventory, and orders.
• Maintain safety, cleanliness, and adherence to procedures throughout the shift.
• Communicate deployment and roles on the floor to keep the shift moving.

Skills

Leadership

Team supervision

Shift scheduling

Customer service

Education

High school diploma or GED

Job description

Caribou Coffee in Huntersville, NC is seeking a Shift Leader to direct the coffeehouse in partnership with the GM/AM. You will ensure brand standards, product knowledge, cleanliness, and guest connections are maintained during every shift.

You will lead with energy, coach team members, manage tasks such as bank deposits and inventory, and promote a positive, inclusive culture while supporting store goals.