Shift Leader in Training: Restaurant Ops & Guest Service

Pollo Tropical; Fort Myers (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

Pollo Tropical in Fort Myers is looking for a Team Leader in Training (TLIT) to prepare individuals for shift leadership roles. The TLIT will gain hands-on experience in restaurant operations, focusing on guest service, safety, and team engagement.

This role requires at least six months of restaurant experience and a high school diploma or GED. Successful candidates will demonstrate strong communication skills and a willingness to grow in leadership.

Qualifications

• Must be at least 18 years of age.
• 6 months of experience in the restaurant industry.
• Strong verbal and written communication skills in English.

Responsibilities

• Supervise and guide team members during assigned shifts.
• Plan and oversee shift responsibilities.
• Model high standards of guest service.

Skills

Supervision

Guest Service

Communication

Coaching

Problem Solving

Team Engagement

Education

High school diploma or GED

Tools

Excel

Outlook

Job description

Pollo Tropical in Fort Myers is looking for a Team Leader in Training (TLIT) to prepare individuals for shift leadership roles. The TLIT will gain hands-on experience in restaurant operations, focusing on guest service, safety, and team engagement.

This role requires at least six months of restaurant experience and a high school diploma or GED. Successful candidates will demonstrate strong communication skills and a willingness to grow in leadership.