Shift Leader - Hospitality & Team Ops Lead

Capstone Group; West Virginia; On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive wages

Medical insurance

Team member referral bonus

Team member discount programs

Free meals while working

Paid time off

Tuition reimbursement

Job summary

Capstone Restaurant Group in the United States is seeking a Shift Leader to support the Assistant Manager and General Manager in delivering outstanding hospitality and running daily restaurant operations. You will supervise Team Members, monitor staffing, train staff, and help maximize sales while controlling costs, all while ensuring safety and cleanliness.

This role requires 18+, flexible hours including opening/closing shifts, reliable transportation and strong communication with the

Qualifications

• Minimum age of 18 years.
• Ability to work flexible hours, including opening and closing shifts.
• Reliable transportation and clear communication with the restaurant.

Responsibilities

• Assist management in daily operations to meet the restaurant's business plan.
• Ensure hospitality service is outstanding and guest needs are anticipated.
• Monitor staffing levels and labor costs.
• Train and supervise Team Members.
• Maintain cleanliness and safety standards.
• Support efforts to maximize sales and profitability.

Skills

Leadership

Communication

Guest focus

Problem solving

Teamwork

Job description

Capstone Restaurant Group in the United States is seeking a Shift Leader to support the Assistant Manager and General Manager in delivering outstanding hospitality and running daily restaurant operations. You will supervise Team Members, monitor staffing, train staff, and help maximize sales while controlling costs, all while ensuring safety and cleanliness.

This role requires 18+, flexible hours including opening/closing shifts, reliable transportation and strong communication with the