Shift Leader: Hospitality Master & Team Builder

Capstone Group; Peoria (IL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive wages

Medical insurance

Referral bonus program

Employee discount programs

Free meals while working

Paid Time Off

Tuition reimbursement

See benefits online

Job summary

Capstone Restaurant Group is seeking a full-time Shift Leader to support the Assistant Manager and General Manager in daily restaurant operations in Peoria, IL. You will monitor service quality, train team members, and help drive guest satisfaction while controlling labor costs.

The role emphasizes hospitality over mere service, teamwork, safety compliance, and consistent standards. Competitive wages and benefits accompany the position.

Qualifications

• Minimum 18 years old.
• Willing to work flexible hours including opening and closing shifts.
• Must have reliable transportation and a means of contact with the restaurant.

Responsibilities

• Ensure hospitality service is outstanding and guest needs are anticipated and met.
• Monitor restaurant operations to preempt problems and maintain standards.
• Enforce quality, service, and cleanliness; manage staffing and labor costs.
• Train and supervise Team Members and support management.
• Support sales and profitability while controlling costs.
• Plan and execute operational routines during shifts.
• Maintain positive relations with staff and management.
• Adhere to sanitation, safety and security policies.

Skills

Communication

Leadership

Interpersonal skills

Problem solving

Decision making

Teamwork

Organizational skills

Guest focus

Job description

Capstone Restaurant Group is seeking a full-time Shift Leader to support the Assistant Manager and General Manager in daily restaurant operations in Peoria, IL. You will monitor service quality, train team members, and help drive guest satisfaction while controlling labor costs.

The role emphasizes hospitality over mere service, teamwork, safety compliance, and consistent standards. Competitive wages and benefits accompany the position.