Shift Leader: Hospitality-Driven Team Leader

Capstone Group; Elkins (WV); Hybrid; USD 28,000 - 36,000; Full time

Benefits offered by this job

Competitive wages

Medical insurance

Team Member referral bonus program

Team Member discount programs

Free Meals while working (Discounts to

Job summary

Capstone Restaurant Group is seeking a Shift Leader to support the Assistant Manager and General Manager in delivering exceptional hospitality and smooth daily operations. You will supervise Team Members, ensure service standards, and help manage labor costs while upholding safety and sanitation policies.

The role requires 18+ years old, flexibility for opening/closing shifts, and reliable transportation. Capstone offers competitive wages, medical insurance, tuition reimbursement, and a referral

Qualifications

• Must be at least 18 years old.
• Willing to work flexible hours, including opening and closing shifts.
• Must have reliable transportation and a method of communication with the restaurant.

Responsibilities

• Take action to ensure hospitality service is outstanding and guest needs are anticipated.
• Monitor operations and staffing to prevent issues and control labor costs.
• Enforce quality, service, and cleanliness standards consistently.
• Train and supervise Team Members and provide direction.
• Plan and execute operational routines during your shift.
• Maintain a cooperative relationship with management and team members.

Skills

Leadership

Communication

Team management

Guest service

Problem solving

Time management

Job description

Capstone Restaurant Group is seeking a Shift Leader to support the Assistant Manager and General Manager in delivering exceptional hospitality and smooth daily operations. You will supervise Team Members, ensure service standards, and help manage labor costs while upholding safety and sanitation policies.

The role requires 18+ years old, flexibility for opening/closing shifts, and reliable transportation. Capstone offers competitive wages, medical insurance, tuition reimbursement, and a referral