Shift Leader — Hospitality-Driven Team Coach

Sweetgreen

Cary (NC)

On-site

USD 21,000 - 29,000

Full time

8 days ago

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Benefits offered by this job

Tips

Competitive wages

Management path

Medical/dental/vision

Paid vacation

Free meals

401(k)

Merchandise shop

Job summary

Sweetgreen is seeking a Shift Leader to guide daily restaurant operations and uphold our mission of building healthier communities by connecting people to real food. You’ll lead with energy, accountability, and a focus on hospitality while ensuring smooth service and top-notch guest experiences.

This role offers a clear path to general management, opportunities to mentor teammates, and a culture focused on teamwork and accountability.

Qualifications

1+ year of experience in a Shift Leader or Supervisor role.
Experience in fast-paced environments—restaurant, retail, or hospitality.
Ability to coordinate multiple tasks while maintaining operational standards.

Responsibilities

Lead shifts with a hospitality-first mindset, ensuring every guest feels welcomed, cared for, and heard.
Keep service running smoothly by managing pace, priorities, and execution across the floor.
Jump in on any station as needed, modeling strong performance and teamwork in real time.
Coach and support team members to elevate service, food quality, and operational standards.
Uphold food safety, accuracy, cleanliness, and organization throughout every shift.
Communicate clearly, solve problems quickly, and stay calm under pressure during high-volume moments.