Shift Leader: Hospitality-First Team Lead with Growth Path

Sweetgreen; McLean (VA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Tips

Competitive wages

Path to management roles

Medical, dental, and vision options

Paid vacation and parental leave

Free meal each shift

401(k)

Team Merch Shop

Job summary

Sweetgreen is seeking a Shift Leader to guide daily restaurant operations, coach teammates, and uphold high hospitality and food quality standards. You’ll lead with energy and accountability, ensuring smooth shifts and exceptional guest experiences.

Ideal candidates bring leadership experience in fast-paced settings and a commitment to teamwork, with the goal of progressing toward restaurant management opportunities within a clear career path.

Qualifications

• 1+ year of experience in a Shift Leader or Supervisor role.
• Experience in fast-paced environments - restaurant, retail, or hospitality.
• Ability to coordinate multiple tasks while maintaining operational standards.
• Must be able to work at least 30 hours per week.
• Must be 18 years of age or older.
• Must be authorized to work in the United States.

Responsibilities

• Lead shifts with a hospitality-first mindset, ensuring every guest feels welcomed, cared for, and heard.
• Keep service running smoothly by managing pace, priorities, and execution across the floor.
• Jump in on any station as needed, modeling strong performance and teamwork in real time.
• Coach and support team members to elevate service, food quality, and operational standards.
• Uphold food safety, accuracy, cleanliness, and organization throughout every shift.
• Communicate clearly, solve problems quickly, and stay calm under pressure during high-volume moments.

Skills

Leadership experience

Hospitality mindset

Team coaching

Operational thinking

Communication

Job description

Sweetgreen is seeking a Shift Leader to guide daily restaurant operations, coach teammates, and uphold high hospitality and food quality standards. You’ll lead with energy and accountability, ensuring smooth shifts and exceptional guest experiences.

Ideal candidates bring leadership experience in fast-paced settings and a commitment to teamwork, with the goal of progressing toward restaurant management opportunities within a clear career path.