Shift Leader: Hospitality & Operations Lead

Sweetgreen; Laguna Niguel (CA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Tips (subject to location)

Competitive wages

Medical, dental, and vision options

Paid vacation and wellness time

Parental leave

Free meal every shift

401(k)

Team Member Merch Shop

Job summary

Sweetgreen is hiring a Shift Leader to guide daily restaurant operations, model service excellence, and drive a hospitality-first culture. You will mentor team members, manage pace, and ensure food quality and safety across shifts in a fast-paced setting.

Ideal candidates have 1+ year in a shift leadership role, a passion for people development, and a disciplined approach to operations. This full-time role supports career growth toward management within our restaurants.

Qualifications

• 1+ year of experience in a Shift Leader or Supervisor role.
• Experience in fast-paced environments (restaurant, retail, or hospitality).
• Ability to coordinate multiple tasks while upholding standards.

Responsibilities

• Lead shifts with a hospitality-first mindset, ensuring guests feel welcomed and heard.
• Manage pace, priorities, and execution across the floor to keep service running smoothly.
• Step in across stations when needed, modeling strong performance and teamwork.
• Coach and support team members to elevate service, food quality, and standards.
• Uphold food safety, cleanliness, and organization during every shift.
• Communicate clearly, solve problems quickly, and stay calm under pressure.

Skills

Leadership

Hospitality mindset

Communication

Team motivation

Job description

Sweetgreen is hiring a Shift Leader to guide daily restaurant operations, model service excellence, and drive a hospitality-first culture. You will mentor team members, manage pace, and ensure food quality and safety across shifts in a fast-paced setting.

Ideal candidates have 1+ year in a shift leadership role, a passion for people development, and a disciplined approach to operations. This full-time role supports career growth toward management within our restaurants.