Shift Leader: High-Energy Team Captain

Rally House; East Lansing (MI); On-site; USD 21,000 - 25,000; Full time

Job summary

Rally House in East Lansing, MI is seeking a Team Captain to guide the store floor, coach teammates, and maintain high energy during shifts. You will prioritize tasks, support onboarding, and drive guest-focused service to enhance the overall shopping experience.

The role emphasizes leadership, clear communication, and a proactive approach to merchandising and floor presence, with opportunities to engage local sports events and promotions.

Qualifications

• Must be at least 18 years old.
• 1–2 years of retail experience.
• Availability to work 10 to 20 hours per week including daytime, nights, weekends, and holidays.
• Able to stand for extended periods and lift up to 50 pounds.
• Strong passion for sports and creating memorable guest experiences.

Responsibilities

• Support onboarding and training of new team members.
• Maintain a high-energy store culture and model service behaviors.
• Provide in-the-moment coaching and feedback to teammates.
• Prioritize and delegate tasks to ensure smooth shift execution.
• Lead floor coverage, merchandising recovery, and fixture resets.
• Drive sales through guest-focused service and participation in events.

Skills

Prioritization

Delegation

Communication

Coaching

Enthusiasm for sports

Retail operations

Visual merchandising

Service standards

Job description

Rally House in East Lansing, MI is seeking a Team Captain to guide the store floor, coach teammates, and maintain high energy during shifts. You will prioritize tasks, support onboarding, and drive guest-focused service to enhance the overall shopping experience.

The role emphasizes leadership, clear communication, and a proactive approach to merchandising and floor presence, with opportunities to engage local sports events and promotions.