Team Captain - Retail Leader Energizing Fan Experiences

Rally House; Ann Arbor (MI); On-site; USD 21,000 - 25,000; Part time

Job summary

Rally House in Ann Arbor seeks a Team Captain to guide the store floor, energize the team and ensure a memorable guest experience. You will set the pace on the floor, model service behaviors, and communicate clearly to keep the team focused and efficient.

This role requires enthusiasm for sports and retail, 1–2 years in retail, and availability for 10–20 hours weekly including weekends and local game days. You’ll help with onboarding, merchandising, and delivering outstanding guest service in a

Qualifications

• Must be at least 18 years old.
• 1–2 years of retail experience.
• Availability to work 10 to 20 hours per week including daytime, nights, weekends and holidays.

Responsibilities

• Lead the floor and guide the team during shifts.
• Provide in‑the‑moment coaching and feedback.
• Maintain merchandising standards and floor sets.
• Respond to customer concerns with confidence and professionalism.

Skills

Social

Customer Centric

Action Oriented

Directs Work

Job description

Rally House in Ann Arbor seeks a Team Captain to guide the store floor, energize the team and ensure a memorable guest experience. You will set the pace on the floor, model service behaviors, and communicate clearly to keep the team focused and efficient.

This role requires enthusiasm for sports and retail, 1–2 years in retail, and availability for 10–20 hours weekly including weekends and local game days. You’ll help with onboarding, merchandising, and delivering outstanding guest service in a