Shift Leader: Guest-Focused Operations Coach

Baskin Robbins; Frisco (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

Baskin Robbins is looking for a Shift Leader in Frisco, Texas. This role involves supervising shop operations, assisting the management team, and coaching team members. Responsibilities include managing inventory, ensuring food safety standards, and providing great guest service. Preferred candidates should have leadership experience in retail or hospitality and be fluent in English. Physical demands include standing for long periods and lifting up to 50 lbs. This is a vital role in maintaining the quality of our brand.

Qualifications

• Fluent in spoken and written English.
• Basic computer skills.
• Previous leadership experience in retail, restaurant or hospitality preferred.

Responsibilities

• Supervise shop operations on a shift-by-shift basis.
• Support the management team providing team member coaching.
• Ensure Brand standards are met during the shift.
• Communicate shift priorities and goals to team members.
• Manage inventory throughout the shift.
• Provide great guest service.

Skills

Leadership in retail or restaurant

Team collaboration

Communication skills

Problem solving

Training assistance

Job description

Baskin Robbins is looking for a Shift Leader in Frisco, Texas. This role involves supervising shop operations, assisting the management team, and coaching team members. Responsibilities include managing inventory, ensuring food safety standards, and providing great guest service. Preferred candidates should have leadership experience in retail or hospitality and be fluent in English. Physical demands include standing for long periods and lifting up to 50 lbs. This is a vital role in maintaining the quality of our brand.