Shift Leader: Guest-First Coach & Operations Lead

Dunkin' Donuts; Rolling Meadows (DE); Presencial; USD 19.000 - 26.000; Jornada completa

Descripción de la vacante

Dunkin’ Donuts is seeking a shift leader to coach crew members, uphold brand standards, and deliver friendly guest experiences during each shift.

You will set goals, assign tasks, and provide timely feedback while maintaining safety, sanitation, and smooth operations in a fast-paced environment.

This role requires English fluency, prior restaurant or supervisory experience, and basic computer skills; a high school diploma is preferred.

Formación

• Fluent in English.
• Restaurant, retail, or supervisory experience.
• Math and writing skills.
• Basic computer skills.
• High School diploma or equivalent, preferred.

Responsabilidades

• Coach crew members to execute brand standards and guest experience.
• Set shift goals, assign tasks, and provide timely feedback.
• Maintain operational excellence and safety, sanitation, and compliance with brand standards.
• Drive guest satisfaction and resolution of guest concerns.

Conocimientos

Fluent English

Restaurant experience

Supervisory experience

Math skills

Basic computer skills

High school diploma

Educación

High School diploma or equivalent

Descripción del empleo

Dunkin’ Donuts is seeking a shift leader to coach crew members, uphold brand standards, and deliver friendly guest experiences during each shift.

You will set goals, assign tasks, and provide timely feedback while maintaining safety, sanitation, and smooth operations in a fast-paced environment.

This role requires English fluency, prior restaurant or supervisory experience, and basic computer skills; a high school diploma is preferred.