Shift Leader: Guest Experience & Team Performance

Ontario Trillium Foundation; Live Oak (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Little Caesars in Live Oak, FL is seeking a Shift Leader to oversee shift operations, guest experience, and sales performance. You will lead the team, assign tasks, provide feedback, and ensure brand standards and safety policies are followed.

In this role you will manage line duties, handle guest concerns, promote promotions, and oversee cash handling and food safety during your shift. The ideal candidate thrives in fast‑paced environments and can train teammates while maintaining quality and

Responsibilities

• Lead team members on shifts, including assigning tasks, providing feedback and training
• Utilize huddle board to position the team and ensure compliance with personnel policies, labor laws and safety procedures
• Ensure all security procedures are executed (safe procedures, open/close procedures)
• Transition into opening/closing duties
• Make guests really happy by providing great guest service
• Resolve guest complaints/issues
• Lead team members to open, transition, and close shifts
• Manage and organize the line and delegate duties to team members
• Know and uphold standards for product quality
• Work the line as needed
• Promote sales on the shift through suggestive selling and knowledge on in-store promotions
• Execute and support all food safety requirements and practice
• Control food costs, labor, waste, and cash on the shift
• Count drawers and follow proper daily cash handling procedures
• Complete additional e-learning as required

Skills

Team leadership

Guest service

Cash handling

Food safety

Training staff

Job description

Little Caesars in Live Oak, FL is seeking a Shift Leader to oversee shift operations, guest experience, and sales performance. You will lead the team, assign tasks, provide feedback, and ensure brand standards and safety policies are followed.

In this role you will manage line duties, handle guest concerns, promote promotions, and oversee cash handling and food safety during your shift. The ideal candidate thrives in fast‑paced environments and can train teammates while maintaining quality and