Shift Leader: Guest Experience & Team Energizer

Greenhouse Software, Inc.; New York (NY); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

$19.35+tips

Employee Discount

Health Insurance

Free coffee

Job summary

JOE & THE JUICE is seeking a Shift Supervisor to keep the heartbeat of the store alive. You’ll lead the shift, delegate tasks, and support the store management team to maintain high energy, smooth operations, and an outstanding guest experience.

With strong organizational and communication skills, you’ll stay cool under pressure, coach the team, hit daily targets, and help juicers grow. This fast-paced environment offers real opportunities to learn, advance, and build a long-term career across

Qualifications

• 1–2 years in a supervisory or team lead role.
• Strong organizational and communication skills.
• Ability to stay cool and lead under pressure.
• Passion for people, service, and personal growth.
• Proactive, hands-on approach with a team-first mindset.

Responsibilities

• Oversee daily operations and ensure the Daily Concept Workflow (DCWF) is followed with precision by observing store traffic, assigning tasks, and delivering feedback that keeps the team focused and energized.
• Supervise cleanliness and enforce Pink Standards through daily checklists and reporting any issues honestly and promptly.
• Train and mentor new juicers through Knowledge – Training – Practice – Validation to build a capable crew.
• Lead warm, memorable guest interactions and manage in-store feedback with a professional, guest-first approach.
• Drive sales by monitoring targets, coordinating deliveries, and supporting store performance.

Skills

Supervisory experience

Organizational skills

Communication skills

Leadership under pressure

People development

Job description

JOE & THE JUICE is seeking a Shift Supervisor to keep the heartbeat of the store alive. You’ll lead the shift, delegate tasks, and support the store management team to maintain high energy, smooth operations, and an outstanding guest experience.

With strong organizational and communication skills, you’ll stay cool under pressure, coach the team, hit daily targets, and help juicers grow. This fast-paced environment offers real opportunities to learn, advance, and build a long-term career across