Shift Supervisor: Lead Team & Guest Experience

Joe & The Juice; Miami Beach, Northern (FL, KY); Hybrid; USD 21,000 - 28,000; Full time

Benefits offered by this job

Employee Discount

$17.20 hourly plus tips

Health Insurance

Free coffee – duh’

Job summary

Joe & The Juice is seeking a Shift Supervisor to help keep the heartbeat of the store alive. You’ll lead the shift, ensure smooth operations, and support the management team to deliver top-tier guest experiences while growing juicers on the team.

You will focus on daily operations, team development, and achieving sales targets, with a hands‑on, energetic approach in a fast-paced environment.

Qualifications

• 1–2 years of experience in a similar supervisory or team lead role.
• Strong organizational and communication skills.
• Ability to stay cool and lead under pressure.
• Passion for people, service, and personal growth.
• A proactive, hands‑on approach with a team‑first mindset.

Responsibilities

• Daily Operations: Ensure the Daily Concept Workflow (DCWF) is followed with precision by observing store traffic, assigning tasks, and delivering feedback that keeps the team focused and energized.
• Cleanliness & Standards: Supervise and delegate daily checklists using our task-monitoring system. Keep the store clean, safe, and up to our Pink Standards, while reporting and documenting any issues honestly and promptly.
• Team Training: Support new juicers through our global training mantra: Knowledge – Training – Practice – Validation. Help build a confident and capable crew.
• Guest Experience: Lead by example to create warm, memorable guest interactions. Handle in-store feedback with a professional and guest-first approach.
• Sales Focus: Keep an eye on commercial targets throughout the shift. Manage deliveries, report accurately, and guide the team in supporting store sales performance.

Skills

Leadership

Communication

Organizational skills

Resilience

People-focused service

Job description

Joe & The Juice is seeking a Shift Supervisor to help keep the heartbeat of the store alive. You’ll lead the shift, ensure smooth operations, and support the management team to deliver top-tier guest experiences while growing juicers on the team.

You will focus on daily operations, team development, and achieving sales targets, with a hands‑on, energetic approach in a fast-paced environment.