Shift Supervisor — Lead the Energy & Guest Experience

JOE & THE JUICE; Glendale (CA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Employee Discount

Health Insurance

Paid Time Off

New Parent Leave

Free coffee

Job summary

JOE & THE JUICE in Glendale is seeking a Shift Supervisor to keep the heartbeat of the store alive. You’ll lead the shift, manage operations, delegate tasks, and support juicers to deliver high-energy guest experiences while upholding standards and smooth daily workflow.

The role emphasizes leadership under pressure, hands-on teamwork, and a passion for people and service. This dynamic position offers growth within an international Juicers network and a vibrant, fast-paced environment.

Qualifications

• 1–2 years of experience in a similar supervisory or team lead role.
• Strong organizational and communication skills.
• Ability to stay cool and lead under pressure.
• Passion for people, service, and personal growth.
• A proactive, hands‑on approach with a team‑first mindset.

Responsibilities

• Daily Operations: Ensure the Daily Concept Workflow (DCWF) is followed with precision by observing store traffic, assigning tasks, and delivering feedback that keeps the team focused and energized.
• Cleanliness & Standards: Supervise and delegate daily checklists using our task-monitoring system. Keep the store clean, safe, and up to our Pink Standards, while reporting and documenting any issues honestly and promptly.
• Team Training: Support new juicers through our global training mantra: Knowledge – Training – Practice – Validation. Help build a confident and capable crew.
• Guest Experience: Lead by example to create warm, memorable guest interactions. Handle in-store feedback with a professional and guest-first approach.
• Sales Focus: Keep an eye on commercial targets throughout the shift. Manage deliveries, report accurately, and guide the team in supporting store sales performance.

Skills

Leadership

Communication

Team management

Customer service

Problem solving

Job description

JOE & THE JUICE in Glendale is seeking a Shift Supervisor to keep the heartbeat of the store alive. You’ll lead the shift, manage operations, delegate tasks, and support juicers to deliver high-energy guest experiences while upholding standards and smooth daily workflow.

The role emphasizes leadership under pressure, hands-on teamwork, and a passion for people and service. This dynamic position offers growth within an international Juicers network and a vibrant, fast-paced environment.