Shift Supervisor: Lead the Vibe & Guest Experience

JOE & THE JUICE

San Francisco (CA)

On-site

USD 30,000 - 34,000

Full time

10 days ago
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Benefits offered by this job

Great Company Culture
Leadership & Educational Programs
Travel & Development Opportunities
Health, dental, vision, and pension (C
Uniforms provided

Job summary

JOE & THE JUICE seeks a proactive Shift Supervisor to maintain high-energy operations, lead a fast-paced team, and ensure top-notch guest experiences. You’ll train juicers, manage daily tasks, and keep standards high while driving store performance.

Join a globally connected team with opportunities to grow across cities and roles, backed by a strong people-centric culture and hands-on leadership development.

Qualifications

  • 1–2 years of experience in a similar supervisory or team lead role.
  • Strong organizational and communication skills.
  • Ability to stay cool and lead under pressure.
  • Passion for people, service, and personal growth.
  • A proactive, hands-on approach with a team-first mindset.

Responsibilities

  • Daily Operations: Ensure the Daily Concept Workflow (DCWF) is followed with precision by observing store traffic, assigning tasks, and delivering feedback that keeps the team focused and energized.
  • Cleanliness & Standards: Supervise and delegate daily checklists using our task-monitoring system. Keep the store clean, safe, and up to our Pink Standards, while reporting and documenting any issues honestly and promptly.
  • Team Training: Support new juicers through our global training mantra: Knowledge - Training - Practice - Validation. Help build a confident and capable crew.
  • Guest Experience: Lead by example to create warm, memorable guest interactions. Handle in-store feedback with a professional and guest-first approach.
  • Sales Focus: Keep an eye on commercial targets throughout the shift. Manage deliveries, report accurately, and guide the team in supporting store sales performance.

Skills

Leadership
Team supervision
Operational oversight
Customer service focus

Job description

JOE & THE JUICE seeks a proactive Shift Supervisor to maintain high-energy operations, lead a fast-paced team, and ensure top-notch guest experiences. You’ll train juicers, manage daily tasks, and keep standards high while driving store performance.

Join a globally connected team with opportunities to grow across cities and roles, backed by a strong people-centric culture and hands-on leadership development.

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