Shift Leader: Guest Experience & Team Coach

Workstream; Seymour (CT); On-site; USD 40,000 - 50,000; Full time

Job summary

Workstream is seeking a Shift Manager to oversee operations at Dunkin'. The Shift Manager will coach and train crew members, communicate priorities, and ensure a guest-first culture within the restaurant. Responsibilities include driving sales, maintaining Brand standards, and resourcing for team excellence. This role requires prior restaurant, retail, or supervisory experience, and the ability to work flexible hours. Join us to make a positive impact in the team and deliver exceptional guest experiences.

Qualifications

• Minimum 18 years of age (where applicable).
• Experience in a restaurant or retail environment is preferred.
• Supervisory experience highly beneficial.

Responsibilities

• Support a respectful team environment.
• Communicate shift priorities and goals with team members.
• Create and maintain a guest-first culture in the restaurant.
• Manage proper team deployment to deliver team service.
• Drive sales goals and results.

Skills

Restaurant experience

Retail experience

Supervisory experience

Ability to work up to 35 hours

Age 18 or older

Job description

Workstream is seeking a Shift Manager to oversee operations at Dunkin'. The Shift Manager will coach and train crew members, communicate priorities, and ensure a guest-first culture within the restaurant. Responsibilities include driving sales, maintaining Brand standards, and resourcing for team excellence. This role requires prior restaurant, retail, or supervisory experience, and the ability to work flexible hours. Join us to make a positive impact in the team and deliver exceptional guest experiences.