Shift Leader: Guest Experience & Team Coach

dunkinco; Phoenix (AZ); On-site; USD 30,000 - 40,000; Full time

Job summary

dunkinco is seeking a proactive Shift Leader responsible for overseeing store operations and managing staff to ensure an exceptional guest experience. Responsibilities include team leadership, operational excellence, and compliance with safety and service quality standards. Ideal candidates are passionate about delivering results and have prior supervisory experience.

This role requires effective communication skills and the ability to adapt to a fast-paced environment. Join a dynamic team where personal growth and quality service are priorities.

Qualifications

• Must be able to fluently speak/read English.
• Mathematical and writing skills are necessary.
• Preferred experience in restaurant, retail, or a supervisory role.

Responsibilities

• Manage processes and people during shifts.
• Provide leadership and coaching to Crew Members.
• Ensure a positive team environment and guest satisfaction.

Skills

Fluent English

Math skills

Problem-solving

Team building

Job description

dunkinco is seeking a proactive Shift Leader responsible for overseeing store operations and managing staff to ensure an exceptional guest experience. Responsibilities include team leadership, operational excellence, and compliance with safety and service quality standards. Ideal candidates are passionate about delivering results and have prior supervisory experience.

This role requires effective communication skills and the ability to adapt to a fast-paced environment. Join a dynamic team where personal growth and quality service are priorities.