Shift Leader: Team Coach for Guest Experience

Ontario Trillium Foundation; Topsham (ME); On-site; USD 1,929,000 - 2,480,000; Full time

Benefits offered by this job

Competitive wages

Team environment

Growth opportunities

Job summary

Dunkin' franchisee is seeking a Shift Leader to coach Crew Members during shifts, ensuring Brand standards and a great guest experience. You will set goals, assign tasks, and motivate the team while delivering timely feedback to drive performance.

As a key front-line leader, you will foster a friendly, efficient environment, mentor teammates, handle shift operations, and support store growth through teamwork and positive leadership.

Responsibilities

• Coach Crew Members throughout shifts to ensure operational Brand standards and deliver a great guest experience.
• Set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.
• Support smooth shift operations and teamwork to drive consistent performance and guest satisfaction.

Job description

Dunkin' franchisee is seeking a Shift Leader to coach Crew Members during shifts, ensuring Brand standards and a great guest experience. You will set goals, assign tasks, and motivate the team while delivering timely feedback to drive performance.

As a key front-line leader, you will foster a friendly, efficient environment, mentor teammates, handle shift operations, and support store growth through teamwork and positive leadership.