Shift Leader: Guest Experience & Team Coach

dunkinco; Rowlett (TX); On-site; USD 30,000 - 42,000; Full time

Job summary

Dunkin’ is looking for a Shift Leader in Rowlett, Texas to oversee the guest experience during shifts. The role requires managing team performance, ensuring quality food and service, and providing coaching to crew members.

The ideal candidate will have strong problem-solving skills, restaurant experience, and a focus on guest satisfaction. Benefits include a supportive work environment where growth is encouraged.

Qualifications

• Must be able to fluently speak/read English.
• Math and writing skills are necessary.
• Supervisory experience is preferred.

Responsibilities

• Manage team to deliver great guest experiences.
• Oversee product preparation and service provided.
• Provide leadership and coaching to crew members.

Skills

Guest Focus

Problem Solving

Building Effective Teams

Education

Fluent English

Math and writing skills

Restaurant or retail experience

Job description

Dunkin’ is looking for a Shift Leader in Rowlett, Texas to oversee the guest experience during shifts. The role requires managing team performance, ensuring quality food and service, and providing coaching to crew members.

The ideal candidate will have strong problem-solving skills, restaurant experience, and a focus on guest satisfaction. Benefits include a supportive work environment where growth is encouraged.