Shift Leader: Grow, Lead & Delight Guests

Dunkin'; Smithfield (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Flexible scheduling

Paid training

Growth potential

Free meals

Medical benefits

401k with employer match

Employee referral program

Job summary

Dunkin' is seeking a Shift Leader responsible for coaching Crew Members and delivering outstanding guest experiences. You will set goals, assign tasks, and motivate your team while ensuring operational excellence and compliance with safety standards.

This role requires dedication to guest satisfaction, strong teamwork, and effective communication skills. Join Dunkin' and be a part of our mission to offer America’s favorite coffee and baked goods while enjoying great employee benefits.

Qualifications

• At least 18 years of age (where applicable).
• Previous restaurant, retail, or supervisory experience.
• Strong math, writing, and computer skills.

Responsibilities

• Coach Crew Members to execute operational standards.
• Set goals and provide job assignments.
• Create and maintain a guest-first culture.

Skills

Fluent in English

Restaurant, retail, or supervisory

Math and writing skills

Basic computer skills

Education

High School diploma or equivalent

Job description

Dunkin' is seeking a Shift Leader responsible for coaching Crew Members and delivering outstanding guest experiences. You will set goals, assign tasks, and motivate your team while ensuring operational excellence and compliance with safety standards.

This role requires dedication to guest satisfaction, strong teamwork, and effective communication skills. Join Dunkin' and be a part of our mission to offer America’s favorite coffee and baked goods while enjoying great employee benefits.