Shift Leader: Guest Experience & Store Ops

Little Caesars | PFLC, LLC; Michigan; On-site; USD 36,000 - 48,000; Full time

Job summary

Little Caesars in Michigan is seeking an Assistant Manager to oversee shift operations, guest experience, and profitability. You will supervise a team on duty, ensure fast, accurate service, and uphold food safety and brand standards.

You will train colleagues, delegate tasks, handle customer issues, and support cash handling and loss prevention. The role requires leadership on the floor and a commitment to quick, friendly service during peak hours.

Qualifications

• Experience supervising staff on shift and ensuring customer service standards.
• Knowledge of food safety standards and brand procedures.
• Strong communication and problem-solving abilities.

Responsibilities

• Oversee shift operations and guest experience to ensure satisfaction and profitability.
• Supervise restaurant team, assign tasks, and provide feedback and training.
• Promote sales through suggestive selling and knowledge of promotions.
• Ensure all safety and cash-handling procedures are followed.
• Lead opening/closing duties and manage line organization.

Skills

Guest Service

Team Leadership

Food Safety

Cash Handling

Communication

Education

High School Diploma

Tools

POS System

Job description

Little Caesars in Michigan is seeking an Assistant Manager to oversee shift operations, guest experience, and profitability. You will supervise a team on duty, ensure fast, accurate service, and uphold food safety and brand standards.

You will train colleagues, delegate tasks, handle customer issues, and support cash handling and loss prevention. The role requires leadership on the floor and a commitment to quick, friendly service during peak hours.